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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Adejoke Butler-Truesdale (Adejoke)

Tonya Adejoke Butler-Truesdale (Adejoke)

April 25, 2025

5  out of  5
rating by Tonya Adejoke Butler-Truesdale (Adejoke)
"Account Manager, Adrianna Gonzalez is exceptionally helpful. I have had multiple contacts with her. She always does her best and she is exceedingly patient, even when I am not."
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Anthony C

April 25, 2025

5  out of  5
rating by Anthony C
"I have used this D.C. State Farm office for many years, so do my mother and daughter. Beverlyn is the best!! Always helpful and never drops the ball. Very friendly while staying professional at all times."
We responded:
"Thank you, Anthony! I'm glad to hear that you and your family have had such a positive experience with our office over the years. Beverlyn truly is a gem, and we're grateful to have her on our team. If you ever need assistance or have questions, we're here to help!"
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Richard McDaniel

April 23, 2025

5  out of  5
rating by Richard McDaniel
"The team under the leadership of Edwin Ampiah-Addison were very helpful, informative and supportive,,,Dominic James is the representative that gave an excellent, professional answers to all questions. I would recommend the this firm to others because of the great customer service and knowledge ."
We responded:
"Richard, Thank you for your kind words! I'm thrilled to hear that my team and Dominic provided you with the support and professionalism you deserved. We truly appreciate your recommendation and are always here to assist you with any of your insurance needs. Looking forward to serving you again in the future!"
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Deborah Jones

April 23, 2025

5  out of  5
rating by Deborah Jones
"Adriana was patient, professional and very helpful throughout the entire process. Thank you."
We responded:
"Thank you, Deborah! I'm happy to know that Adriana provided such patient and professional assistance. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Dawn Turner

April 23, 2025

5  out of  5
rating by Dawn Turner
"My experience was great, I'm really happy with the convo we had."
We responded:
"Thank you, Dawn, for sharing your experience! I'm glad to hear that you were happy with our conversation. If you have any more questions or need assistance in the future, feel free to reach out."
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John P

April 21, 2025

5  out of  5
rating by John P
"In the past year, this office has been unusually helpful in providing information and quotes. And in record time, too! In particular, I’d like to call out Adrianna Gonzalez in your office. She’s not only very responsive, she is a clear and concise communicator. Her commitment to providing outstanding customer service is truly impressive… and rare. Thank you so much for your assistance, Adrianna. It’s greatly appreciated!"
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Shonte’ J

April 21, 2025

5  out of  5
rating by Shonte’ J
"Dominic gets a A++ from me, he provided top-tier customer service!! He was pleasant, patient, kind and extremely efficient. I was dealing with an issue throughout the day that required prompt attention and resolution. Dominic spoke with me at least three different times throughout the day to ensure that the matter was resolved. With less than 20 minutes remaining of his shift, Dominic assured me that he would try his best to resolve the issue before his departure, and he did just that. Dominic will be the agent that I request to speak with each time I have to contact State Farm. Thanks for all your help Dominic."
We responded:
"Thank you, Shonte’, for sharing your experience! I'm delighted to hear that Dominic provided such exceptional service and was able to resolve your issue efficiently. His dedication and commitment to ensuring your satisfaction are truly commendable. We appreciate your kind words and look forward to assisting you with any future needs. Don't hesitate to reach out whenever you need us!"
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Luvis Martínez

April 21, 2025

5  out of  5
rating by Luvis Martínez
"Ada was an excellent customer service agent at the time we called to get a quote for a home. She was very knowledgeable and supportive while providing information. She gave me a nice break down of the cost and all the good things that State Farm has to offer."
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Beth Bejeck

April 21, 2025

5  out of  5
rating by Beth Bejeck
"Adrianna is an extremely friendly, professional and knowledgeable person to work with at State Farm. She could thoroughly answer all my questions, and helped me with our new car. I highly recommend Adrianna. Thank you!!"
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giselle Cervantes

April 19, 2025

5  out of  5
rating by giselle Cervantes
"I called Friday Ada answered and was super helpful and kind !!"
We responded:
"Thank you, Giselle, for sharing your experience! I'm glad to hear that Ada was able to assist you with kindness and helpfulness. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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arely canales

April 18, 2025

5  out of  5
rating by arely canales
"Ada es una muchacha muy amable asi necesitamos el personal. Que nos ayuden con lo que necesitamos muy linda ella"
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William Wallace

April 18, 2025

5  out of  5
rating by William Wallace
"“I had a wonderfully blessed experience working with Dominic James of the Edwin Ampiah-Addison Agency, State Farm Insurance, regarding a problem that had gone on for far too long. Mr. James listened to me, felt my lament and put on his thinking cap to get me what I needed to solve my problem. Mr. James truly possesses a servant’s spirit. I appreciate his professionalism and promptness in my hour of need. If I need further support from State Farm, I will surely welcome working with Dominic James.”"
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Ivon Mendez

April 16, 2025

5  out of  5
rating by Ivon Mendez
"Ada fue una excelente persona y me ayudó con todo lo que necesitaba para mi seguro.."
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Emmaculate Ngwache

April 16, 2025

4  out of  5
rating by Emmaculate Ngwache
"Excellent services,very welcoming"
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H Brown

April 15, 2025

5  out of  5
rating by H Brown
"I spoke with Dominic James who was able to assist me with an issue. I received excellent customer service, and actually felt valued as a customer. I truly appreciate Dominic going above and beyond to make sure the issue was resolved and more. Thank you Dominic!"
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Cruz Greico

April 15, 2025

5  out of  5
rating by Cruz Greico
"Tuve una excelente experiencia con Ada y fue increíble. Fue muy amable, paciente y respondió todas mis preguntas con claridad. Me ayudó a entender todas las opciones y me hizo sentir muy cómodo con el proceso. ¡Definitivamente recomiendo esta oficina, especialmente si te atiende Ada!"
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Ana Jaldin

April 14, 2025

5  out of  5
rating by Ana Jaldin
"Ada me ayudó con el proceso de una póliza y fue muy amable conmigo"
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Diana Chaudhry

April 11, 2025

5  out of  5
rating by Diana Chaudhry
"I had a delightful conversation with Dominic regarding my car insurance. He was helpful, kind, friendly and most accommodating. We need more folks like him. Thank you."
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Freymer Goitia

April 11, 2025

5  out of  5
rating by Freymer Goitia
"Ada es amable y tiene buena atención"
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Andre Jackson

April 10, 2025

5  out of  5
rating by Andre Jackson
"Today I was helped by my new insurance agent Dominic P James which is a big deal for me because I have been with State Farm since 1989 and I always had a good experience with my agent until he retired a few years ago and left me with his replacement, that's when I knew thing were different now and the good service was gone. I couldn't take it no more so I decide to find a new agent and now that I have found Mr James that good service is back. Speaking with him today lets me know he is willing to help but most of all listen to my problems. We talked for about an hour and half and I was please to have someone listen and jump right in to fix my concerns. I want everyone to know at Mr Addison's office he has a great guy in Mr. James. I know if I have a problem I can just reach out. 10/10 5 stars and more."
We responded:
"Andre, Thank you so much for your kind words and for taking the time to share your experience. I’m truly grateful you’ve chosen to continue your State Farm journey with our office after so many years of loyalty. I know how important it is to feel heard and supported, and I’m so glad Dominic P. James was able to provide that level of care and service you deserve. He’s a valuable part of our team, and I’ll make sure he sees your thoughtful feedback. We’re here anytime you need us—and I personally look forward to continuing to earn your trust every step of the way. 10/10 right back at you!"
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Nestor obdulio Peñate raymundo

April 9, 2025

5  out of  5
rating by Nestor obdulio Peñate raymundo
"Muy buena la atención"
We responded:
"¡Gracias por tu comentario! Nos alegra saber que recibiste una buena atención. 😊"
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Glenn Miles

April 9, 2025

5  out of  5
rating by Glenn Miles
"I was very happy with the customer service I received from Dominic, after having a poor experience with a prior representative. He was attentive to my concerns, looked into the issue, called me back, and helped to resolve the issue in less than 20 minutes. I will be asking for Dominic directly for any future insurance needs with State Farm."
We responded:
"Thank you so much for sharing your experience! We’re so glad Dominic was able to turn things around and provide the attentive, efficient service you deserve. We appreciate your trust in him and our team, and we’ll be here whenever you need us for your future insurance needs!"
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howiecd

April 8, 2025

5  out of  5
rating by howiecd
"Great service. Responsive and helpful."
We responded:
"Great service. Responsive and helpful."
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Turnner Allou

April 4, 2025

5  out of  5
rating by Turnner Allou
"Big shout out to Dominic P. James who handled a situation I was facing with care, compassion, and professionalism. ♥️"
We responded:
"Thank you so much for the kind words and shoutout to Dominic! We're so glad to hear he was able to support you with care, compassion, and professionalism. Our Washington DC office takes pride in delivering personalized service and helping our customers navigate any insurance-related concerns with confidence. We truly appreciate you being part of the State Farm family!"
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Zenebech Tesfaye

April 4, 2025

5  out of  5
rating by Zenebech Tesfaye
"I was calling State Farm to get insurance coverage and Tara explained to me all different kinds of covers with calm and patience. Thank you Tara I did it because of you"
We responded:
"Zenebech, thank you for taking the time to leave us a review. Our office loves being your good neighbor."